Hospital Director of Operations, Veterinary Medicine
Company: Ethos Veterinary Health
Location: Houston
Posted on: October 16, 2024
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Job Description:
Are you looking to be a part of something bigger than yourself?
Are you a seasoned leader who is enthusiastic about people,
culture, and community? Look no further, Gulf Coast Veterinary
Specialists is looking for a Hospital Director to join our team!We
are considering energetic and passionate applicants for a hands-on
Hospital Director to help continue to drive profitable future
growth, organizational development, and high performing teams.The
ideal candidate is a dynamic business leader with a proven track
record, thrives in a fast-paced entrepreneurial environment, lives
for developing and leading team members and organizations, has
above average EQ, and is dually passionate about data driven
analysis and decision making as well as the importance of the
human-animal bond.The Director will report to the Ethos Veterinary
Health (Ethos) Specialty+ER Divisional Group Leader along with
partnering with the local leadership team.Gulf Coast Veterinary
Specialists (GCVS) was founded in 1988 and is currently one of the
largest veterinary hospitals in the country. Today, GCVS is an
internationally respected veterinary specialty and emergency
hospital that continues to grow and set new standards.--Our mission
is simple: We provide specialized care, in partnership with the
veterinary community, to help families with pets. We use our
extensive experience and expertise in all major veterinary
specialties to provide the highest quality, most comprehensive
specialized care for companion animals, while working to advance
veterinary technology through education and innovation.The Hospital
Director has overall accountability for the operational and
financial management of the hospital. The Hospital Director
performs a wide range of difficult to complex administrative
activities related to the hospital in providing quality patient
care and excellent client service, management of finances and
accounting, marketing, and promotion of services, staffing and
human resources, and discretionary activities, that serve to
support the hospital.Essential job functions:Responsible for
managing the operations and financial health of the
hospital.Interfaces and collaborates with Support Services
departments as needed to ensure that the hospital goals are
met.Responsible for overseeing the recruitment, interviewing, and
hiring of staff.Responsible for overseeing the recruitment,
interviewing, contract negotiation, and hiring doctors in
conjunction with the Medical Director.Responsible for working
closely with the Medical Director to establish the best medical
care while keeping the positive financial health of the
hospital.Monitor employee competence and effectiveness through
manager feedback and observation as well as staff performance and
salary reviews.Assign job responsibilities to managers and delegate
as necessary.Responsible for policy enforcement as well as
overseeing disciplinary actions and terminations with HR
guidance.Organize and conduct staff meetings. Meeting regularly
with managers to discuss, evaluate, and plan for the welfare of the
practice. Attend corporate meetings.Responsible for administration
and review of non-medical client complaints.Oversee client flow to
ensure that clients and patients are seen and treated in a
professional, timely and competent manner.Oversee billing,
calculations of any discounts, and other special accounts.Monitor
purchasing so the practice operates within budget. Monitor the
staff scheduling so that the practice operates within budget.
Monitor and approve all expenditures within
Ethos--guidelines.Ensure that the OSHA and Safety program and
procedures are monitored and updated so that the hospital is in
safety compliance.Review income statements and other financial data
to find ways to improve revenue and profit.Meet regularly with
veterinarians to review financial performance.Review accounts
receivable to confirm proper and timely processing.Understand,
participate, and support planned marketing events and programs and
ensure that the hospital staff utilizes marketing tools and
materials and events and programs.Read and respond to all
communication in a timely manner to ensure that Ethos--policies,
guidelines, and recommendations are quickly communicated to
hospital staff and adequate training follows if needed.Essential
skills:Knowledge of financial budget management.Knowledge of sales
and marketing techniques.Background in managing service-oriented
operations.Ability to plan, organize and effectively present ideas
and concepts.Ability to take information obtained from clients,
staff, and other sources, discern that which is credible and assess
the hospital and its operation objectively.Must be able to
multi-task and deal with high levels of stress in an environment of
changing priorities.Education:College degree preferred;--advanced
degree ideal.Minimum of 5 years of experience in a medical care
facility operations management with profit and loss
responsibilityPhysical demands:The physical demands described here
are representative of those that must be met by an employee to
successfully perform the essential functions of this position.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential job functions.Must be able to
occasionally lift up to 40 pounds.Must be willing to work long or
irregular hours under pressure conditions.This position requires
the ability to walk, bend, stand and reach frequently during a
minimum 8-hour day.Visual acuity sufficient to maintain accurate
records; recognize people and understand written directions.Ability
to speak and hear sufficiently to understand, give information in
person and over the telephone.Fine motor skills adequate for
utilizing office equipment such as facsimile machines, copiers, and
computer keyboards.NVA Compassion-First is now Ethos Veterinary
HealthWe are excited to announce Ethos Veterinary Health as our new
name. Ethos is the new, industry-leading community of legacy Ethos
Veterinary Health, Compassion-First Pet Hospitals, SAGE Veterinary
Centers, and legacy NVA Specialty and Emergency hospitals. This
powerful new community brings together a dynamic network of -145
hospitals, an unmatched team of experts, cutting-edge technology,
and an unwavering commitment to the advancement of the animal
health profession and better patient outcomes.--Our commitments to
the industry, the profession, our teammates, and our patients, will
not change, and in fact will be stronger than ever, as we forge new
ground as this new dynamic community.Ethos Veterinary
Health--offers a comprehensive benefits program including medical,
dental, vision, a 401k with employer match, and paid time off
(including sick time) for all eligible employees.-- The team can
provide more information about compensation and benefits for your
specific location during the process.-- For positions based in
Colorado, Ethos provides eligible employees with paid sick and safe
leave and public health emergency leave in accordance with the
requirements of Colorado's Healthy Families and Workplaces
Act.--Ethos Veterinary Health--is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, age, protected veteran or
disabled status, or genetic information. Pursuant to the San
Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative
for Hiring Ordinance, and any other state or local hiring
regulations, we will consider for employment any qualified
applicant, including those with arrest and conviction records, in a
manner consistent with the applicable regulation.--PM19--Powered by
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Keywords: Ethos Veterinary Health, League City , Hospital Director of Operations, Veterinary Medicine, Executive , Houston, Texas
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