Hospital Director of Operations, Veterinary Medicine
Company: Ethos Veterinary Health
Location: Houston
Posted on: October 16, 2024
Job Description:
Are you looking to be a part of something bigger than yourself?
Are you a seasoned leader who is enthusiastic about people,
culture, and community? Look no further, Gulf Coast Veterinary
Specialists is looking for a Hospital Director to join our team!We
are considering energetic and passionate applicants for a hands-on
Hospital Director to help continue to drive profitable future
growth, organizational development, and high performing teams.The
ideal candidate is a dynamic business leader with a proven track
record, thrives in a fast-paced entrepreneurial environment, lives
for developing and leading team members and organizations, has
above average EQ, and is dually passionate about data driven
analysis and decision making as well as the importance of the
human-animal bond.The Director will report to the Ethos Veterinary
Health (Ethos) Specialty+ER Divisional Group Leader along with
partnering with the local leadership team.Gulf Coast Veterinary
Specialists (GCVS) was founded in 1988 and is currently one of the
largest veterinary hospitals in the country. Today, GCVS is an
internationally respected veterinary specialty and emergency
hospital that continues to grow and set new standards. -Our mission
is simple: We provide specialized care, in partnership with the
veterinary community, to help families with pets. We use our
extensive experience and expertise in all major veterinary
specialties to provide the highest quality, most comprehensive
specialized care for companion animals, while working to advance
veterinary technology through education and innovation.The Hospital
Director has overall accountability for the operational and
financial management of the hospital. The Hospital Director
performs a wide range of difficult to complex administrative
activities related to the hospital in providing quality patient
care and excellent client service, management of finances and
accounting, marketing, and promotion of services, staffing and
human resources, and discretionary activities, that serve to
support the hospital.Essential job functions:
- Responsible for managing the operations and financial health of
the hospital.
- Interfaces and collaborates with Support Services departments
as needed to ensure that the hospital goals are met.
- Responsible for overseeing the recruitment, interviewing, and
hiring of staff.
- Responsible for overseeing the recruitment, interviewing,
contract negotiation, and hiring doctors in conjunction with the
Medical Director.
- Responsible for working closely with the Medical Director to
establish the best medical care while keeping the positive
financial health of the hospital.
- Monitor employee competence and effectiveness through manager
feedback and observation as well as staff performance and salary
reviews.
- Assign job responsibilities to managers and delegate as
necessary.
- Responsible for policy enforcement as well as overseeing
disciplinary actions and terminations with HR guidance.
- Organize and conduct staff meetings. Meeting regularly with
managers to discuss, evaluate, and plan for the welfare of the
practice. Attend corporate meetings.
- Responsible for administration and review of non-medical client
complaints.
- Oversee client flow to ensure that clients and patients are
seen and treated in a professional, timely and competent
manner.
- Oversee billing, calculations of any discounts, and other
special accounts.
- Monitor purchasing so the practice operates within budget.
- Monitor the staff scheduling so that the practice operates
within budget.
- Monitor and approve all expenditures within Ethos
-guidelines.
- Ensure that the OSHA and Safety program and procedures are
monitored and updated so that the hospital is in safety
compliance.
- Review income statements and other financial data to find ways
to improve revenue and profit.
- Meet regularly with veterinarians to review financial
performance.Review accounts receivable to confirm proper and timely
processing.
- Understand, participate, and support planned marketing events
and programs and ensure that the hospital staff utilizes marketing
tools and materials and events and programs.
- Read and respond to all communication in a timely manner to
ensure that Ethos -policies, guidelines, and recommendations are
quickly communicated to hospital staff and adequate training
follows if needed.Essential skills:
- Knowledge of financial budget management.
- Knowledge of sales and marketing techniques.
- Background in managing service-oriented operations.
- Ability to plan, organize and effectively present ideas and
concepts.
- Ability to take information obtained from clients, staff, and
other sources, discern that which is credible and assess the
hospital and its operation objectively.
- Must be able to multi-task and deal with high levels of stress
in an environment of changing priorities.Education:
- College degree preferred; -advanced degree ideal.
- Minimum of 5 years of experience in a medical care facility
operations management with profit and loss responsibilityPhysical
demands:
- The physical demands described here are representative of those
that must be met by an employee to successfully perform the
essential functions of this position. Reasonable accommodations may
be made to enable individuals with disabilities to perform the
essential job functions.
- Must be able to occasionally lift up to 40 pounds.
- Must be willing to work long or irregular hours under pressure
conditions.
- This position requires the ability to walk, bend, stand and
reach frequently during a minimum 8-hour day.
- Visual acuity sufficient to maintain accurate records;
recognize people and understand written directions.
- Ability to speak and hear sufficiently to understand, give
information in person and over the telephone.Fine motor skills
adequate for utilizing office equipment such as facsimile machines,
copiers, and computer keyboards.NVA Compassion-First is now Ethos
Veterinary HealthWe are excited to announce Ethos Veterinary Health
as our new name. Ethos is the new, industry-leading community of
legacy Ethos Veterinary Health, Compassion-First Pet Hospitals,
SAGE Veterinary Centers, and legacy NVA Specialty and Emergency
hospitals. This powerful new community brings together a dynamic
network of -145 hospitals, an unmatched team of experts,
cutting-edge technology, and an unwavering commitment to the
advancement of the animal health profession and better patient
outcomes. -Our commitments to the industry, the profession, our
teammates, and our patients, will not change, and in fact will be
stronger than ever, as we forge new ground as this new dynamic
community.Ethos Veterinary Health -offers a comprehensive benefits
program including medical, dental, vision, a 401k with employer
match, and paid time off (including sick time) for all eligible
employees. - The team can provide more information about
compensation and benefits for your specific location during the
process. - For positions based in Colorado, Ethos provides eligible
employees with paid sick and safe leave and public health emergency
leave in accordance with the requirements of Colorado's Healthy
Families and Workplaces Act. -Ethos Veterinary Health -is an Equal
Opportunity Employer. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, age, protected veteran or disabled status, or genetic
information. Pursuant to the San Francisco Fair Chance Ordinance,
Los Angeles Fair Chance Initiative for Hiring Ordinance, and any
other state or local hiring regulations, we will consider for
employment any qualified applicant, including those with arrest and
conviction records, in a manner consistent with the applicable
regulation. -PM19 -Powered by
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Keywords: Ethos Veterinary Health, League City , Hospital Director of Operations, Veterinary Medicine, Executive , Houston, Texas
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