Director Territory Operations
Company: UGI Corporation
Location: Houston
Posted on: November 6, 2024
Job Description:
When you work for AmeriGas, you become a part of something BIG!
Founded in 1959, AmeriGas is the nation's premiere propane company,
serving over 1.5 million residential, commercial, industrial and
motor fuel propane customers. Together, over 6,500 dedicated
professionals will deliver over 1 billion gallons of propane from
1,800+ distribution points across the United States.PostingThe
candidate for this position will need to sit in the Central Time
Zone.Job Summary (Purpose):The Region Director manages all facets
of an assigned region with accountability for safety, customer
experience, financial performance and expenses, operational
efficiencies, as well as staff and asset management. Travels daily
among area service areas to observe the work activities, inspect
the facility and the operation, and to coach managers and employees
on expected standards and behaviors.Key Characteristics:
- Ability to manage in a multi-unit setting
- Can train, inspire and motivate employees to function in an
environment with minimal daily supervision
- Is committed to world class safety and customer serviceDuties
and Responsibilities:
- Safety Management
- Articulates a safety vision for his or her team.
- Is responsible for all aspects of safety within the assigned
region, including ensuring manager and employee compliance with all
safety policies, procedures and programs.
- Ensures employees within the assigned region have the training,
tools, equipment and vehicles to comply with safety policies and
procedures.
- Customer Experience
- Makes customers a high priority; is committed to exceeding the
needs of all customers.
- Proactively identifies problems that negatively impact the
customer's experience.
- Successfully leads the Region in the implementation of priority
customer retention plans and visits.
- Manages community relations activities including those
involving regulatory agencies, officials and community
leaders.
- Operational Efficiency
- Monitors region performance reports, dashboard and utilization
metrics and other monitoring tools to ensure an efficient,
productive and profitable operation.
- Conducts weekly productivity planner/service planner call with
Delivery and Service Coordinators.
- Team Management
- Plans, directs and manages staffing and development of managers
and employees.
- Ensures the professional appearance of AmeriGas facilities,
equipment and personnel.
- Consistently communicates and updates critical performance
metrics for the Area and Region to each member of his/her
team.
- Operating Expenses and Financial Responsibilities
- Responsible for all aspects of the P&L performance for the
assigned areas.
- Proactive involvement in purchasing activities and expenditures
for the region.
- Responsible for accurate and timely approvals for payroll and
accounts payable submissions.
- Manages pricing concessions and new pricing contract
approvals.Knowledge, Skills and Abilities:
- Ability to analyze business reports, and to interpret
performance metrics.
- Ability to create and execute a business plan; is able to
produce effective business communications for managers, employees
and customers.
- Demonstrated leadership, communication, coaching and
development skills.Education and Experience Required:
- High school diploma required, college degree strongly
preferred.
- Five+ years in a management position is required, multi-unit
experience preferred.
- Valid driver's license required.Working conditions:Employee is
regularly exposed to hazardous or caustic chemicals and outside
weather conditions. The employee is frequently exposed to wet
and/or humid conditions, moving mechanical parts, and flammable
materials.AmeriGas is an Equal Opportunity and Affirmative Action
Employer. The Company does not discriminate on the basis of race,
color, sex, national origin, disability, age, gender identity,
sexual orientation, veteran status, or any other legally protected
class in its practices.AmeriGas is a Drug Free Workplace.
Candidates must be willing to submit to a pre-employment drug
screen and a criminal background check. Successful applicants shall
be required to pass a pre-employment drug screen as a condition of
employment, and if hired, shall be subject to substance abuse
testing in accordance with AmeriGas policies.
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Keywords: UGI Corporation, League City , Director Territory Operations, Executive , Houston, Texas
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