Lab Quality Assurance Specialist - Days
Company: Houston Methodist Cypress Hospital
Location: Waller
Posted on: October 15, 2024
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Job Description:
The Laboratory Quality Assurance Specialist develops, maintains,
and monitors the quality management system for Laboratory Services.
Responsibilities include evaluating/implementing patient safety
initiatives, regulatory and accreditation compliance, risk
management, and performance improvement. Works with other ancillary
and patient care departments to develop plans and policies for
improved quality outcomes throughout all phases of testing. Manages
external proficiency program. Coordinates/Prepares reports for the
department and performs activities that promote compliance within
the laboratory and point of care testing sites. Facilitates an
annual assessment of the Quality Assurance program for the
laboratory. PEOPLE ESSENTIAL FUNCTIONS Promotes a positive work
environment and contributes to a dynamic, team focused work unit
that actively helps one another to achieve optimal department
results. Collaborates with all members of the patient care team by
actively communicating and reporting pertinent patient care
information and data in a comprehensive manner. Teaches students,
clinical staff, new employees and others as assigned by Manager.
Monitors competency assessment completion. SERVICE ESSENTIAL
FUNCTIONS Organizes workload and sets priorities. Utilizes all
available work time by assisting others and performing additional
tasks. Analyzes and responds to client complaints, unusual incident
reports and Risk Management inquires. QUALITY/SAFETY ESSENTIAL
FUNCTIONS Reviews all laboratory quality occurrence data; provides
reports and graphical data to department management, clients and
customers. Prepares quality reports to include specific monitors as
defined by the Manager/Director. Manages laboratory proficiency
testing program and tracks exceptions. Performs ordering,
distributing proficiency testing samples to sections, routing
results for review, monitoring results and initiating corrective
action. Coordinates activities associated with point-of-care (POC)
testing program throughout the hospital to include evaluation of
equipment, policy development and implementation/monitoring of
quality control. Prepares, implements, and initiates review of
laboratory policy and procedures, performing literature searches as
needed to promote compliance with regulatory agency requirements.
Monitors Laboratory Services policies and procedures for review and
sign-off of all policies. Coordinates activities associated with
the preparation for laboratory and hospital surveys for everyday
readiness. Facilitates follow-up for any deficiencies cited.
Prepares presentations for committee meetings and educational
programs. Facilitates discussions with staff and leaders in
developing strategy and action plans for programs/projects.
Coordinates the validation plan before the implementation of new
testing and instrumentation. Maintains a safe environment within
the Laboratory, following all policies and procedures for safety,
hazardous materials, security and emergency preparedness. FINANCE
ESSENTIAL FUNCTIONS Adjusts work schedule to accommodate
departmental/organizational needs. Appropriately utilizes the time
recording system. Uses resources efficiently; does not waste
supplies. GROWTH/INNOVATION ESSENTIAL FUNCTIONS Generates and
communicates new ideas and suggestions that will improve quality or
service. Seeks opportunities to expand learning beyond baseline
competencies with a focus on continual development. This job
description is not intended to be all-inclusive; the employee will
also perform other reasonably related business/job duties as
assigned. Houston Methodist reserves the right to revise job duties
and responsibilities as the need arises. EDUCATION Bachelor degree
in related field WORK EXPERIENCE Minimum of 4 years' experience in
a clinical laboratory as a Medical Laboratory Scientist/Medical
Technologist LICENSES AND CERTIFICATIONS - REQUIRED Must have one
of the following required certifications: --- Preferred Requirement
- Certified as a Medical Technologist, Clinical Laboratory
Scientist, Medical Laboratory Scientist, or categorical
certification by Board of Certification (ASCP) --- Certified as a
Clinical Laboratory Scientist by National Credentialing Agency for
Laboratory Personnel (NCA) --- Certified as a Medical Technologist
by American Medical Technologists (AMT) KNOWLEDGE, SKILLS, AND
ABILITIES Demonstrates the skills and competencies necessary to
safely perform the assigned job, determined through on-going
evaluations consisting of one or more of the following: skills,
competency assessments and/or performance reviews Knowledge of the
functional discipline to be coordinated Knowledge of departmental
processes and procedures Skill in planning, organizing and
delegating functional activities Skill in coaching and developing
the functional skills of others Exhibits strong interpersonal and
team player skills with all levels of the healthcare team and
assures delivery of excellent customer service to all patients,
visitors, physicians and co-workers Adapts to multiple ongoing
priorities including organizing heavy work flow with minimal
supervision Strong attention to detail and ability to achieve and
maintain accuracy Demonstrates independent judgment and discretion
to recognize problems, identify causes and take corrective action
Possesses basic computer knowledge; operates multiple computer
systems to include, Hospital / Laboratory Information Systems and
Office software to maintain patient and testing records and other
related documents Demonstrates the ability to work independently
with little or no direct supervision Sufficient proficiency in
speaking, reading, and writing the English language necessary to
perform the essential functions of this job, especially with regard
to activities impacting patient or employee safety or security
Ability to effectively communicate with patients, physicians,
family members and co-workers in a manner consistent with a
customer service focus and application of positive language
principles SUPPLEMENTAL REQUIREMENTS WORK ATTIRE Uniform No Scrubs
No Business professional No Other (department approved) No ON-CALL
Note that employees may be required to be on-call during
emergencies (ie. DIsaster, Severe Weather Events, etc) regardless
of selection below. On Call TRAVEL Travel specifications may vary
by department May require travel within the Houston Metropolitan
area May require travel outside Houston Metropolitan area Company
Profile: Houston Methodist Cypress Hospital, scheduled to open in
the first quarter of 2025, will be Houston Methodist's ninth
hospital and will incorporate the most advanced technology
available from the day the doors open. With 100 beds (at our
opening; licensed for 276) and a prime location in the heart of the
rapidly growing U.S. 290 corridor, the hospital will be equipped
with technologically advanced innovations implemented during COVID,
many of them designed to make patient communication with
physicians, staff and families the very best and most effective in
any health care facility. Even though the hospital won't be fully
operational until 2025, we have several services and specialties
opening in 2024. Houston Methodist is an equal opportunity employer
inclusive of women, minorities, disabled persons and veterans.
Equal Employment Opportunity Houston Methodist is an Equal
Opportunity Employer. Equal employment opportunity is a sound and
just concept to which Houston Methodist is firmly bound. Houston
Methodist will not engage in discrimination against or harassment
of any person employed or seeking employment with Houston Methodist
on the basis of race, color, religion, sex, sexual orientation,
gender identity, national origin, age, disability, status as a
protected veteran or other characteristics protected by law. VEVRAA
Federal Contractor --- priority referral Protected Veterans
requested.
Keywords: Houston Methodist Cypress Hospital, League City , Lab Quality Assurance Specialist - Days, Healthcare , Waller, Texas
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