Clinical Resource Nurse - Emergency Department - Full Time (Evenings)
Company: Houston Methodist Willowbrook Hospital
Location: Houston
Posted on: November 10, 2024
Job Description:
At Houston Methodist, the Clinical Resource Nurse position is a
population-specific clinician, patient/client advocate responsible
for assisting patients/families navigate the complex health care
system in an organized, effective and efficient manner within the
variety of Hospital programs. This position will assist with the
standardization and efficiency of care for patients in the assigned
service line/unit throughout the continuum of patient care. The
Clinical Resource Nurse position models patient-centered care and
assumes leadership responsibilities with high level contributions
in direct patient interaction, the unit, the service line, and
across the organization. This position assists management with the
coordination of program education and assists with the overall
growth of the service line program. Responsibilities for the
Clinical Resource Nurse position may also include leading unit and
shared governance activities, assessing service line/unit-based
needs related to practice and improvement opportunities, and
serving as a clinical resource for both service line program and
hospital staff as well as evaluation of direct costs and patient
outcomes.
PEOPLE ESSENTIAL FUNCTIONS
- Develops strong relationships with physicians and healthcare
providers to assure effective communication in patient care. Serves
as a liaison between ancillary departments, clinicians, physicians
and patients to ensure efficient patient flow for service line
patients.
- Functions as a subject matter expert consultant to
interprofessional team members through provision of advanced
assessment skills for care. Develops educational information for
the nursing units. Teaches others to critically think by verbally
expressing rationale for decisions and following up by coaching and
critiquing colleagues' thought processes in complex situations.
- Practices in a manner that is congruent with cultural diversity
and inclusion principles. Serves as a patient advocate in
preventing/resolving ethical issues. Facilitates interventions to
relieve the patient's/family spiritual distress.
- Contributes to improving nurse satisfaction/engagement by
serving as a role model and mentor, coaching staff in effective
verbal, non-verbal and written communication, which includes active
listening, and facilitating teamwork with RNs, non-licensed and
interprofessional staff, as evidenced by the annual RN-RN teamwork
score and interprofessional relationship score.
SERVICE ESSENTIAL FUNCTIONS
- Coordinates aspects of patient care and development into the
population-specific program through personalized interaction.
- Assists patient care staff or may directly educate the patient
and family on disease-specific guidelines and treatment options to
enable patient-led treatment decisions. Educates and/or facilitates
patient on introduction to program, resource referrals, and
counseling.
- Develops informational/educational resources and programs
related to program services, teaching nursing care principles,
advanced technical knowledge, and provides formal education to
groups outside the unit.
- Strives to exceed patients and coworkers' expectations. Drives
department activities to improve department score for patient
satisfaction on unit-based scorecard, through peer-to-peer
accountability.
QUALITY/SAFETY ESSENTIAL FUNCTIONS
- Actively participates in a wide range of performance
improvement activities by recommending and leading improvements in
patient safety-related processes at unit or service line level.
Identifies key clinical priorities for improvement in the service
line and compares clinical outcomes to national benchmarks and
makes recommendations for improvement.
- Serves as a clinical resource for complex and/or highly
specialized patient care situations to patient care providers and
other health care professionals within the hospital and in the
community. May provide clinical expertise on patient care, as
needed, as the staff nurse leader to service line patients and
leads the interprofessional team in implementing plan of care.
- Contributes to development of service line, hospital standards
and guidelines; implements and monitors service line initiatives
that improve designated core measure compliance. Involved in
various data management activities, which may include abstraction,
analysis and presentation. Insures appropriate data is collected
and submitted to appropriate databases for service lines
supported.
FINANCE ESSENTIAL FUNCTIONS
- Implements department strategies to achieve financial target on
unit-based scorecard and mentors others to do the same through
timely documentation of care, decreasing length of stay, optimizing
efficiency, and other areas according to department specifications.
- Participates in decisions impacting operational and capital
needs as appropriate.
GROWTH/INNOVATION ESSENTIAL FUNCTIONS
- Leads and identifies opportunities for practice changes.
Develops, facilitates and participates with others in identifying
needs, developing, presenting and implementing educational programs
within the assigned service line areas for hospital health care
providers, patients, families and/or community groups.
- Attends workshops and other educational programs, to ensure
awareness of current developments and trends. Stays up to date with
professional organizations standards and submit abstracts to
national conferences. Incorporates evidence-based practices which
are presented to shared governance and leadership. Expands
individual nursing knowledge and coaches staff to grow in
knowledge, abilities, skills, and attitudes. Completes and updates
the individual development plan (IDP) on an on-going basis
This job description is not intended to be all-inclusive; the
employee will also perform other reasonably related business/job
duties as assigned. Houston Methodist reserves the right to revise
job duties and responsibilities as the need arises.
EDUCATION
- Bachelor's degree or higher from an accredited school of
nursing
WORK EXPERIENCE
- Three years experience with direct clinical nursing patient
care in an acute care or specialty setting
- Leadership, Charge or Coordinator experience
LICENSES AND CERTIFICATIONS - REQUIRED
- RN - Registered Nurse - Texas State Licensure and/or Compact
State Licensure within 60 days OR
- RN-Temp - Registered Nurse - Temporary State Licensure within
60 days AND
- BLS - Basic Life Support (AHA) AND
- Magnet - ANCC Recognized Certification -- in applicable
specialty area within 1 year
KNOWLEDGE, SKILLS, AND ABILITIES
- Demonstrates the skills and competencies necessary to safely
perform the assigned job, determined through on-going skills,
competency assessments, and performance evaluations
- Sufficient proficiency in speaking, reading, and writing the
English language necessary to perform the essential functions of
this job, especially with regard to activities impacting patient or
employee safety or security
- Ability to effectively communicate with patients, physicians,
family members and co-workers in a manner consistent with a
customer service focus and application of positive language
principles
- Strong psychosocial assessment and clinical skills
- Demonstrates an effective community resource knowledge base and
the judgment/ability to effectively select and coordinate available
resources, including referrals to regulatory agencies
- Embodies the behaviors associated with the Leadership, Art and
Science of Nursing (identified in Duties and Responsibilities) at
the Proficient level according to Benner's model of clinical
practice
- Displays professionalism, remains composed under stress, and
takes responsibility for delivering on personal and organizational
commitments
- Able to work independently; possess organization/time
management and prioritization skillsSUPPLEMENTAL REQUIREMENTS
WORK ATTIRE
- Uniform No
- Scrubs Yes
- Business professional Yes
- Other (department approved) NoON-CALL*
*Note that employees may be required to be on-call during
emergencies (ie. DIsaster, Severe Weather Events, etc) regardless
of selection below.
- On Call* YesTRAVEL**
**Travel specifications may vary by department**
- May require travel within the Houston Metropolitan area
Yes
- May require travel outside Houston Metropolitan area NoCompany
Profile:Houston Methodist Willowbrook Hospital is a
Magnet-recognized, not-for-profit, faith-based hospital that serves
the growing Northwest Houston community. With 358 licensed beds,
Houston Methodist Willowbrook is committed to providing quality,
cost-effective health care in a compassionate environment for a
full range of services, including emergency care, cardiology,
orthopedics and sports medicine, comprehensive women's services,
neurology and neurosurgery, oncology, and primary and general
medicine.Houston Methodist is an Equal Opportunity Employer.Equal
employment opportunity is a sound and just concept to which Houston
Methodist is firmly bound. Houston Methodist will not engage in
discrimination against or harassment of any person employed or
seeking employment with Houston Methodist on the basis of race,
color, religion, sex, sexual orientation, gender identity, national
origin, age, disability, status as a protected veteran or other
characteristics protected by law. VEVRAA Federal Contractor -
priority referral Protected Veterans requested.
Keywords: Houston Methodist Willowbrook Hospital, League City , Clinical Resource Nurse - Emergency Department - Full Time (Evenings), Healthcare , Houston, Texas
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