Customer Success Agent
Company: Showcase Windows and Doors Co., LLC
Location: Missouri City
Posted on: October 17, 2024
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Job Description:
Description: Showcase Window and Door is a well-established
window and door manufacturing company that has been in business
over 25 years is recruiting production assembly teammates to be
part of our vision and growth. Great opportunity to learn, advance
and share your creative ideas. Benefits of working for Showcase
Window and Door:
Job Summary:The Customer Success Agent is an integral component of
the Company's sales and support team. The CSA is assigned an
outside sales rep and dedicated assortment of key company customers
and responsibility to ensure orders are entered, questions are
answered, and support is provided to both stakeholders on a
regular, daily basis. In this role, the Customer Success Agent
works in a fast paced, high volume in reach environment and is
responsible for receiving and resolving outside sales rep and
customer inquiries in a timely manner. The Customer Success Agent
is responsible for maintaining outside sales and developing
customer relationships that promote retention and loyalty. Their
job is to work closely with outside sales reps and customers to
ensure they are satisfied with the products and services they
receive and to support them to fully utilize their product. This
will be achieved through a structured multi-channel contact
strategy coupled with a Customer Success Program with the goal of
maximizing the value of products and services selected. This will
be driven by a consultative approach based on the customer needs
and aspirations for their business.Essential Functions:
Requirements:Physical Requirements:
Entry Level Qualifications:
PIac88016b5a6e-37248-34347375
Keywords: Showcase Windows and Doors Co., LLC, League City , Customer Success Agent, Sales , Missouri City, Texas
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